PRIVACY POLICY

Last updated: October 11, 2026

1. Introduction
Welcome to Softly Radiant, available at https://softlyradiant.com.

This Privacy Policy explains how Softly Radiant ("we", "us", or "our") collects, uses, stores, and protects personal data when you visit our website, subscribe to our email communications, or request free resources, including THE GENTLE HABITS TRACKER.

We are committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws.

2. Data Controller

The data controller responsible for the processing of your personal data is:

Name: Carmela D'Ascoli / Softly Radiant

Website: https://softlyradiant.com

Email: info@softlyradiant.com

For any questions concerning this Privacy Policy or the processing of your personal data, you may contact us using the email address above.

3. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data.

A. Information You Provide

When you sign up to receive a free resource or subscribe to our communications, we may collect:

Your email address.

Your name, if you choose to provide it.

Your subscription preferences and consent status.

Information relating to your subscription, including email confirmation and unsubscribe status.

Providing your name is optional unless explicitly stated otherwise.

B. Technical and Usage Data

When you visit our website, certain technical information may be collected automatically, depending on the services and technologies enabled on the website. This may include your IP address, browser type, device information, and website usage data.

Cookies and similar technologies are used only as described in our applicable cookie information and in accordance with applicable consent requirements.

4. Purposes and Legal Bases for Processing

We process personal data only for specified and legitimate purposes.

A. Delivering Free Resources

When you request THE GENTLE HABITS TRACKER or another free resource, we use your email address to process your request and provide access to the requested material.

Legal basis: The processing is based on the applicable legal basis for providing the resource you requested, which may include the performance of a requested service or our legitimate interests, as appropriate to the circumstances.

B. Confirming Email Subscriptions

We may send you a confirmation email to verify your email address and complete your subscription through a double opt-in process.

Legal basis: Our legitimate interests in verifying subscriptions, maintaining accurate records, and preventing unauthorized or fraudulent sign-ups, where applicable.

C. Sending Newsletters and Marketing Communications

If you separately consent to receive marketing communications, we may send you newsletters, updates about Softly Radiant, new podcast episodes, articles, free resources, and information about our digital products, workbooks, templates, and other relevant offerings.

Legal basis: Your consent, in accordance with the GDPR and applicable electronic communications laws.

You may withdraw your consent at any time by clicking the unsubscribe link included in our emails or by contacting us directly. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Requesting a free resource does not automatically mean that you consent to receive marketing emails.

D. Website Operation and Security

We may process technical information when necessary to operate, maintain, secure, and troubleshoot our website and services.

Legal basis: Our legitimate interests in ensuring the security and proper functioning of our website, where these interests are not overridden by your rights and freedoms.

E. Compliance With Legal Obligations

We may process personal data where necessary to comply with applicable legal obligations or to establish, exercise, or defend legal claims.

Legal basis: Compliance with a legal obligation or another applicable lawful basis.

5. Email Marketing Provider

We use MailerLite to manage email subscriptions, forms, email communications, and the delivery of resources requested through our website.

When you submit your email address through a MailerLite form, your information may be processed by MailerLite on our behalf, in accordance with the applicable data processing agreement and privacy terms.

MailerLite may process personal data necessary to provide its services, including managing subscriptions, recording confirmation status, and delivering emails.

You can learn more about its practices in the MailerLite Privacy Policy.

We take reasonable steps to ensure that our service providers process personal data appropriately and provide suitable data protection safeguards.

6. Sharing of Personal Data

We do not sell your personal data.

We may share personal data only where necessary with:

Service providers: Such as MailerLite and our website hosting or technical service providers.

Professional advisers: Such as legal or accounting professionals, where necessary.

Public authorities: Where disclosure is required by law or necessary to protect our legal rights.

Where third parties process personal data on our behalf, we take appropriate steps to ensure that the processing complies with applicable data protection requirements.

7. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred to a country that does not benefit from an applicable European Commission adequacy decision, we will ensure that an appropriate transfer mechanism is in place, such as Standard Contractual Clauses, together with any additional safeguards required by applicable law.

Further information about relevant transfers and safeguards may be requested using the contact details provided in this Privacy Policy.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

In general:

Free resource requests: Information is retained for the period necessary to fulfil the request and maintain appropriate records.

Email subscriptions: Subscription information is retained while the subscription remains active and for a reasonable period afterward where necessary to document consent, manage unsubscribes, or comply with legal obligations.

Marketing communications: We stop sending marketing emails when you withdraw your consent or unsubscribe. We may retain limited information, such as your email address and unsubscribe status, where necessary to respect your preferences and demonstrate compliance.

Technical information: Retention depends on the relevant service, purpose, and applicable legal requirements.

We periodically review the personal data we hold and delete or anonymize it when it is no longer necessary.

9. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal data, you may have the right to:

Access your personal data.

Rectify inaccurate or incomplete personal data.

Request erasure of your personal data where the applicable conditions are met.

Restrict the processing of your personal data.

Object to processing based on legitimate interests.

Withdraw consent at any time where processing is based on consent.

Request data portability, where the applicable legal conditions are met.

Lodge a complaint with a competent data protection supervisory authority.

To exercise your rights, contact us at [Your privacy contact email].

We may need to verify your identity before responding. We will respond within the time limits established by applicable law.

If you are in Italy, you may contact the Italian Data Protection Authority (Garante per la protezione dei dati personali) at https://www.garanteprivacy.it.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies necessary for its operation and, where enabled, analytics or marketing purposes.

Where consent is legally required, non-essential cookies and similar technologies will be used only after you have provided valid consent. You may manage your preferences through the cookie settings available on our website, where provided.

For further information, please consult our Cookie Policy, if applicable.

11. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Children's Privacy

Our website and resources are intended for a general audience and are not specifically directed at children.

We do not knowingly collect personal data from children where doing so would be contrary to applicable law. If you believe that a child has provided personal data to us unlawfully, please contact us so that we can assess the situation and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services, including podcast platforms and social media networks.

We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.

The latest version will be published on this page, together with the date of the most recent update.

15. Contact Us